Privacy Policy and Cookies

Privacy & Cookie Policy

Effective Date: February 15, 2026

Kurtz Bros., Inc. (“Kurtz Bros.,” “we,” “our,” or “us”) is committed to protecting your privacy and providing a secure online experience. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit kurtz-bros.com, create an account, place an order, or interact with our services.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

Personal Information You Provide

We may collect the following information when you voluntarily provide it to us:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Company name (for contractor or business accounts)

  • Payment information

  • Account login credentials

  • Order history and preferences

Automatically Collected Information

When you visit kurtz-bros.com, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Access times

  • Referring website addresses

  • Pages viewed and time spent on pages

This information helps us operate and improve our website and enhance your experience.

2. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember login sessions

  • Store shopping cart contents

  • Save preferences

  • Analyze website traffic

  • Improve marketing effectiveness

A cookie is a small text file placed on your device. You may disable cookies through your browser settings; however, certain features of the website may not function properly if cookies are disabled.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide delivery services

  • Manage your account

  • Respond to customer service inquiries

  • Send promotional emails (if you opt in)

  • Improve website performance and user experience

  • Prevent fraud and enhance security

We may also use browsing data to personalize content and product recommendations.

4. Sharing of Information

Kurtz Bros., Inc. does not sell, rent, or lease customer information to third parties.

We may share information with trusted third-party service providers who assist us in operating our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Email marketing providers

  • Website hosting providers

  • Analytics providers

These service providers are required to maintain the confidentiality and security of your information and may only use it to provide services on our behalf.

We may disclose personal information if required to do so by law or if necessary to protect our rights, property, or the safety of our customers.

5. Payment Information

All payment transactions are processed through secure third-party payment processors. We do not store full credit card numbers on our servers. Payment data is encrypted using industry-standard security protocols such as SSL.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Marketing Communications

If you opt in to receive marketing communications, you may unsubscribe at any time by clicking the “unsubscribe” link included in our emails or by contacting us directly.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Maintain business and tax records

  • Comply with legal obligations

  • Resolve disputes

When information is no longer required, it is securely deleted or anonymized.

9. Children’s Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Websites

Our website may contain links to external websites. Kurtz Bros., Inc. is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

11. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the updated policy.